FAQ

ONLINE TRAINING
When purchasing an online course or a product linked to an online course, once your purchase is complete, you will receive:
  • site welcome email (allows you to create an account to access your course)
  • course enrollment email (verifies you are enrolled in the course with a direct link for easy access)
SALES TAX

All local Arizona orders include applicable sales tax: Arizona State Tax 5.6%, Phoenix City Tax 2.3%, and Maricopa County Tax 0.7%

RETURNS + EXCHANGES

All returns must be approved by Space Face and received within 14 business days of authorization of the return. Refunds will only be issued if a product arrives damaged. Otherwise, it is exchange or store credit only. Space Face must receive a returned product before store credit is issued. The customer is responsible for shipping fees on returned products. 

Please email hello@spacefacebeauty.com with any questions.

SHIPPING

Orders are shipped Tuesday-Saturday. All orders are processed and shipped within 1-3 business days. You will receive a shipping notification email with your tracking number once your order has been processed. Please allow 24-48 hours for tracking information to be updated.